FAQs

puppy-2049767_1280.jpg

General Questions

What is your service area?

I train in Philadelphia and its surrounding areas in the Northwest, including the Main Line, Mount Airy, Manayunk, Roxborough, Wissahickon, Germantown-Chestnut Hill, East Falls, Rittenhouse, University City, Center City, Society Hill, Fairmount, and the Art District.

Philadelphia service area

In-person training outside this area is considered on a case by case basis and incurs a travel fee. I will likely offer virtual training as an alternative or refer you to a more local trainer who shares my methods and philosophy.

Do you offer payment plans?

Yes! I understand that training is expensive, and that you might not be able to pay your balance in full at the start of your program.

I offer two payment options:

1) You can choose to pay your entire balance before your first training session.

2) You can choose a payment plan, where you are charged for a portion of your total sessions (+ a $15 service fee for each payment) every two weeks. I will automatically run the credit card on file in Acuity Scheduling to pay for each installment.

Please inquire about payment plan options at your intro session and I can give you more details.

Training Results

What happens if my pet's behavior isn't improved after I complete the training package?

It is important to me that you and your pet successfully meet the training goals that we agree on during our initial consultation. If, during or at the completion of a training program, we find that our working together won't likely lead to that success, I will happily refer you and your pet to another qualified trainer or behaviorist in the area. If the issue you are facing with your pet is beyond my experience and/or expertise, I will communicate that to you immediately and provide you support in finding a more appropriate behavior professional.

Do you guarantee your training results?

  • Because your pet is a sentient being, it would be impossible (and irresponsible) for me to claim that I can predict his or her behavior with any certainty into the future. While working with a trainer who offers a results-based guarantee might sound good, that trainer is most likely not working in your pet's best interest.
  • My goal is to enact behavior change that will improve your life with your pet. The amount of change that is possible is contingent upon many factors, including (but by no means limited to) the baseline of your pet's behavior, your lifestyle, developmental changes your pet goes through, etc.

Don't see the answer to your question here?